Each timepiece undergoes meticulous inspection by our Swiss-trained certified watchmakers and technicians. We uphold a strict policy of authenticity, ensuring that we have never, and will never, sell counterfeit watches to our customers.

Our online selection boasts over 150 luxury watches from various esteemed brands, all readily available for immediate purchase. We ensure a seamless shopping experience without the need for a waiting list.

Our dedicated client advisors are on hand to assist with all your watch inquiries and needs. You can reach us via email, live chat, or in person at one of our numerous retail locations across Japan. We are committed to providing exceptional service tailored to each client.

We are pleased to offer our clients free global express shipping and a 14-day free return policy, along with a money-back guarantee. For detailed information, please refer to our Return Policy and Refund Policy pages.

If you decide to make a bank transfer, we have partnered with a third-party Japanese escrow company, Nakamura Group Limited, who will safeguard all bank transfer payments and secure your funds until you receive your watch and are happy with it. If for some reason there is an issue with your watch, Nakamura Group will release your funds back to you after you return the watch back to us. Ginza Watches does not receive payment until you're satisfied with the condition and quality of your watch.