Payment and Security Information

When you place an order on our site, your card is immediately charged in USD, not at the time of dispatch.

At the Ginzawatch.jp store, we accept various payment methods, including major credit cards like Visa, Mastercard, Pay Now, Sofort, Trustly, QR Promptpay, Pix, POLi, Boleto, MTN Mobile Money and PayPal.

If you wish to obtain a refund, this can be done by contacting us. You have 24 hours after ordering to do so.

A refund takes 5-10 business days to be processed and returned to your account.

Payment must be made in full before shipment.

We currently accept Shopify Tazapay payments.

Secure Sockets Layer (128-bit SSL Security) https://ginzawatch.jp/ uses Secure Sockets Layer (SSL) technology to provide you with the safest and most secure shopping experience possible. SSL technology enables the encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All forms on our site are secured with SSL technology so that your personal information remains safe and out of reach of malicious people.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard information. Defined by the Payment Card Industry Security Standards Council, it has created controls around Mastercard data to prevent Mastercard fraud through exposure.

We take your online security very seriously and have invested a significant amount of time and resources to certify our solution as PCI-compliant. From annual on-site assessments that validate compliance to ongoing risk management, we are dedicated to maintaining the security of our platform.

Your Payment Information
Your Mastercard number is not accessible to us. When your purchase is complete, we only have access to your billing information, shipping information, order details, and the last 4 digits of your Mastercard.

Privacy Policy
Ginzawatch.jp does not disclose any personal data when provided by individuals. We do not rent, sell, or share your personal information with any third parties. Our Privacy Policy outlines how we collect and use your personal information.

Read our Privacy Policy

Thank you for shopping with confidence!

For additional inquiries:
If you have any further questions, please contact our customer service at:

Phone: +81 80-7963-7533
Email: contact@ginzawatch.jp