Great experience and fast friendly service. Daniel was really helpful in getting this transaction done. Will be back soon.
Ryan is very professional, provided me updates every step of the transaction. Took just one week from shipping my watch off to getting paid. Highly recommend. Thanks again
Outstanding Service!!!! Thanks Alex. Wouldn’t buy from anywhere else…..keep up the great work!!!!
Absolutely Fantastic. The experience of trading my watch was flawless. Alan Strassler (client advisor) was extremely helpful in every way. The watch I received was stunning. I would definitely recommend Ginza Watch for anyone trading or buying a new watch.
Akira Was great to do business with. From initial conversation to closing the deal, it was a seamless process. Communication was great, and the ability to text through the deal was easy. Thank you!
Fantastic, friendly service. Watch was in perfect condition. Excellent warranty, shipping. Highly recommend.
Have worked with Daniel on two watches (one purchase, and another trade-in). He's very communicative, friendly, and has great attention to detail. First watch was actually located in a GW location abroad. He was able to work with his international colleagues to get my questions answered about the watch. Second watch was a trade-in; I reached out to Daniel when I saw a watch that I was interested in. Sent him pictures of the watch I wanted to trade-in for it, he gave me a quote, shipping label, payment link, and sent the new watch to me all within the span of 2 business days. Very impressed with GW and Daniel in particular!
Simple, easy, and seamless process in selling a Rolex. Highly recommended!
Again, I got the 5 Stars service from Michael Ginza watches. Smooth transaction, great watch, perfect sales service. Thanks, Andrei
Extremely happy with my transaction. Every step of the process was clear and professionally handled. When you buy a nice watch, you do want to have premium service and I think it even exceeded that bar.
Jun is outstanding and that doesn't do justice. Keeps me informed on watch brands I like. Goes to the vault to make sure a watch I want fits my larger wrist size. Bought Breitling with his help and it was described with papers and delivered promptly. Watch-u-Want is the only place to buy a used top-end timepiece. Thanks, Eric.
I had the pleasure of working with Michael at Ginza watches. Overall excellent service, communication and professionalism. Highly recommend!!
Selling my watch at Ginza Watch has been a great experience all around. Aiko has been great, following up, making the whole process pleasant and easy, and paying a very fair price. If I sell another watch, they will be my first stop. Highly recommended.
Great company. The rep, Alan, was really helpful in getting the exact watch I wanted at a great price. Had it delivered in less than 24 hours. Truly a great experience. Will work with them again.
I cannot say enough about the great customer service I received from Eric at Ginza Watch , superb service. Hope to deal with him soon.
Daniel answered all of my questions and helped make this a seamless transaction.
Sent this company a couple of emails with questions about some of the watches they had for sale on their website and they never responded. If a company can't be professional enough to respond to emails in a timely manner why would I ever consider buying a luxury watch from this company. If you're looking for a high end luxury watch check out crown and caliber; they are extremely responsive to email questions and appreciate your business and do everything they can to make sure you are a satisfied customer.
Jun and Ginza watches were excellent. Made a fair offer on my trade in and and excellent transaction on the new watch I wanted. Eric was quick to reply to all my questions and even responded while at the company Christmas party. I would hesitate to use Eric for any watch I wanted.
First time to buy a watch online. Spoke with Mr. Takashi who was great at answering all my questions and putting you at ease making the entire experience easy and comfortable. Highly recommended!
Sweet watch store
Jun was Top Notch, will order from him in the future. Excellent watch. Thanks Eric
Just had an excellent selling experience with the Ginza Watch. Ginza Watch is the leader in this field for a reason. While other players in the industry try to low ball private sellers, Ginza Watch (Aiko) offered me a fair price, reached over the phone, and made the process easy for me. No gimmicks after the watch inspection, no BS. Because I saw how honest they are, I'll reach out to them when purchasing my next luxury watch. TY!
Dealing with Takashi was a pleasure, very good price for my watch and quick payment as promised
I just want to take a min to thank Eric and Ginza watches for a great transaction. Living overseas doing business in the u.s. is not always easy but Eric and Ginza watches made it easy,painless,and a joy! I will be back thank you!
Quick straight up and down. They do most of the footwork for you and bam! You have your money